Shipping policy
- We ship your order within 2 business days from the date of payment confirmation.
- After dispatch, you will receive an email with tracking details so you can follow your package.
- Delivery Estimates by Region:
European Union: 3–7 business days. United States: 10–15 business days. Rest of the World: 10–21 business days.
Return policy
- Damaged or misrepresented items
Notify us within 7 calendar days of delivery and attach photos (including packaging). We will offer a partial refund, replacement, or other suitable resolution. - General returns (non-defective items)
Eligible within 14 days of delivery. Items must be unused, in original condition, and returned at your expense unless otherwise agreed. - Returns involving duties or VAT
Customs duties and VAT are typically non-refundable through customs authorities. While we will process a product refund once the returned item is received, you may still incur non-refundable taxes or duties at your local customs. - Missing or incorrect deliveries
Contact us immediately if you suspect a delivery issue so we can resolve it promptly.
Import Duties & VAT Information
Please note that import duties, VAT/GST, and possible customs fees may apply when your package arrives in your country. These charges are set by the destination country and are the buyer’s responsibility.
Such charges may apply for orders shipped to: United States, Canada, United Kingdom, Norway, Switzerland, Australia, New Zealand, South Africa, Turkey, India, Japan, China.
